Job Description

DESCRIPTION:

Are you looking for reliable, rewarding work? 

Are you mechanically inclined, able to work independently, and want to work with a family-run, growing company that serves high-end restaurants and first-class facilities?  

Can you work in a team, do physically active overnight work, and desire the opportunity for career advancement and recognition of a job well done?

Our company is HOODZ of East Houston. We’re currently hiring for a position of General Manager / Service Manager / Production Manager who will be responsible for a team of service technicians.

The HOODZ of East Houston General Manager / Production Manager is responsible for all aspects relating to training and supporting HOODZ Kitchen Exhaust Cleaning Technicians to ensure all work is completed on schedule, customers are satisfied and that our high-quality standards are met and maintained.

This position involves helping the crew get the job done with a big emphasis on pressure washing and wiping down vent hood (stainless steel). Fast paced team oriented job.

Must have a flexible schedule to work nights and early mornings (when client locations are typically closed). Requires a valid driver's license, dependable transportation, and the ability to pass a background check and drug test. Must be a team player with the ability to take and provide direction and read and understand safety and work procedures

Typically cleaning 2 locations per night (while they are closed) and work Sunday - Thursday night (approx 8p-6a) with the ability to work in both hot and cold weather. 

JOB DUTIES: (may include, but not limited to)

  • Initial and ongoing training of all service technicians
  • Ensure all work is completed on schedule
  • Participate in initial service of new accounts as well as ongoing participation at high profile accounts
  • Perform & document post service quality inspections
  • Validate service technicians time cards
  • Assist in resolving customer complaints
  • Perform regular vehicle inspections
  • Validate truck inventories
  • Monitor overnight production and communications - update any changes from the original schedule with day-time staff
  • Maintain HOODZ email address for communicating with office staff & customers as needed 
  • Power washing kitchen exhaust systems: including hoods, duct work, filters and exhaust fans.
  • Confirming the Technician are setting up and taking down of all job sites and equipment. Including hanging plastic sheeting, securing ladders, wiping down of stainless steel hoods, setting up wet/dry vacuums, high-pressure hoses, pre-sprayers, etc.
  • The operation of cleaning equipment such as wet/dry vacuums, high-pressure hoses, and pre-sprayers.
  • Previous experience in the operation of a scissor and/or articulating boom lift a plus
  • Ability to lift/carry 50 pounds, wear personal protective equipment (PPE) and climb ladders to gain rooftop access in commercial and industrial establishments.
  • Being able to multitask many job duties at the same time and coordinate the job to its completion
  • Maintaining and reporting any deficiencies of customer equipment.
  • Complete work projects from start to finish, with limited supervision.
  • Providing a high level of customer service through communication with customers and team members.
  • Have the desire to learn quickly and be able to work in a fast-paced work environment with a growing company. 

 

SKILLS / REQUIREMENTS:

  • Must have valid driver's license and personal vehicle to get to our Operations Headquarters in the East Houston area.
  • Pass initial and ongoing background checks
  • Pass initial and ongoing drug tests
  • No outstanding warrants
  • Safe driving record
  • Work in small/tight areas
  • Physically able to lift/carry up to 50 lbs. for 100 ft.
  • Physically able to kneel/stand for long periods of time.
  • Must be able to climb ladders daily and be comfortable working at heights
  • Be mechanically inclined and dedicated to learning the HOODZ Way – our systems and processes 
  • 2-3 years experience in a supervisor, trainer or team leader role
  • Strong coaching skills
  • Effective communication both oral and written
  • Excellent customer service
  • Able to work 3rd shift
  • Strong mechanical skills
  • General computer skills

 

IMPORTANT NOTES:

  • Schedule start/stop times vary depending on work load
  • Travel is required throughout area occasionally
  • Day work may be required at times
  • Paid vacation days

Compensation: Salary of $40,000 per year (depending on experience) with paid holidays after a 90-day start-up period. 

Job Type: Full-time

Location: Must be able to meet at the main office in East Houston area and travel to job locations in East Houston and surrounding areas via company supplied vehicle.

 

Skills / Requirements

  • Initial and ongoing training of all service technicians
  • Ensure all work is completed on schedule
  • Participate in initial service of new accounts as well as ongoing participation at high profile accounts
  • Perform & document post service quality inspections
  • Validate service technicians time cards
  • Assist in resolving customer complaints
  • Perform regular vehicle inspections
  • Validate truck inventories
  • Monitor overnight production and communications - update any changes from the original schedule with day-time staff
  • Maintain HOODZ email address for communicating with office staff & customers as needed 
  • Power washing kitchen exhaust systems: including hoods, duct work, filters and exhaust fans.
  • Confirming the Technician are setting up and taking down of all job sites and equipment. Including hanging plastic sheeting, securing ladders, wiping down of stainless steel hoods, setting up wet/dry vacuums, high-pressure hoses, pre-sprayers, etc.
  • The operation of cleaning equipment such as wet/dry vacuums, high-pressure hoses, and pre-sprayers.
  • Previous experience in the operation of a scissor and/or articulating boom lift a plus
  • Ability to lift/carry 50 pounds, wear personal protective equipment (PPE) and climb ladders to gain rooftop access in commercial and industrial establishments.
  • Being able to multitask many job duties at the same time and coordinate the job to its completion
  • Maintaining and reporting any deficiencies of customer equipment.
  • Complete work projects from start to finish, with limited supervision.
  • Providing a high level of customer service through communication with customers and team members.
  • Have the desire to learn quickly and be able to work in a fast-paced work environment with a growing company.
  •  Must have valid driver's license and personal vehicle to get to our Operations Headquarters in the East Houston area.
  • Pass initial and ongoing background checks
  • Pass initial and ongoing drug tests
  • No outstanding warrants
  • Safe driving record
  • Work in small/tight areas
  • Physically able to lift/carry up to 50 lbs. for 100 ft.
  • Physically able to kneel/stand for long periods of time.
  • Must be able to climb ladders daily and be comfortable working at heights
  • Be mechanically inclined and dedicated to learning the HOODZ Way – our systems and processes 
  • 2-3 years experience in a supervisor, trainer or team leader role
  • Strong coaching skills
  • Effective communication both oral and written
  • Excellent customer service
  • Able to work 3rd shift
  • Strong mechanical skills
  • General computer skills

Important Notes

Compensation: Salaried Position of $40,000 (depending on experience) with paid holidays after a 90-day start-up period. 

Job Type: Full-time

Location: Must be able to meet at main office in the East Houston area and travel to job locations in East Houston and surrounding area via company supplied vehicle.