Job Description

About Us:
HOODZ of Central Texas is a trusted provider of commercial kitchen exhaust cleaning and maintenance services. We pride ourselves on delivering high-quality service to our clients while fostering a professional and supportive work environment.

Position Overview:
We are seeking a motivated and detail-oriented Assistant Manager to join our team. This role is crucial in ensuring the efficiency of daily operations, supporting our employees, and maintaining strong client relationships. The ideal candidate will have strong organizational skills, excellent communication abilities, and a proactive mindset.

Scope of Position:
* Client contact (emails, phone - inbound & outbound)
* Coordinate new customer onboarding and ensure a smooth transition
* Confirm appointments and manage scheduling logistics
* Create, review, and edit work orders for accuracy
* Perform data entry and maintain organized records
* Review customer files to ensure data accuracy and completeness
* Supervise and train employees, ensuring high performance
* Monitor and assess the effectiveness of promotional and marketing efforts
* Evaluate workflow and processes for efficiency and improvement
* Manage accounts receivable and oversee payment collections
* Generate reports and provide updates to business owners
* Handle HR tasks, including benefit records, staff onboarding, record keeping, and scheduling
* Perform additional office duties as assigned by the General Manager or Business Owners

Skills/Requirements

Required Qualifications:
* Strong communication and interpersonal skills
* Experience in administrative or managerial roles preferred
* Proficiency in Excel, Google Suite and data entry systems
* Ability to multitask and manage time effectively
* Detail-oriented with strong problem-solving skills
* Experience in customer service and team supervision
* Reliable attendance

Preferred Qualifications (not required):
* Spanish fluent
* 2 years experience in a multi-tasking, supervisory role
* Experience working in a service company


If you are a motivated professional looking for a dynamic role in a growing company, we’d love to hear from you!