Temporary Office Assistant

Position Summary

We are seeking a detail-oriented, Temporary Office Assistant to support our administrative and accounting functions, with a primary focus on collections and billing support. This temporary role will assist with customer follow-ups, payment processing, and general office tasks to help maintain smooth day-to-day operations.

Key Responsibilities

• Contact customers regarding outstanding balances via phone, email, and other communication channels
• Follow up consistently to secure timely payments while maintaining professional customer relationships
• Process and record customer payments and check deposits accurately
• Track and manage Certificates of Insurance (COIs) for customers and vendors
• Review vendor work orders (WOs) and assist with vendor invoicing
• Prepare and issue customer invoices and assist with billing accuracy
• Maintain organized records related to collections, billing, and payments
• Coordinate with internal teams regarding payment status, disputes, and escalations
• Perform general administrative duties and other tasks as assigned

Qualifications

• Previous experience in an administrative, billing, or collections role preferred
• Strong communication skills, especially when discussing payment-related matters
• Comfortable making outbound collection calls
• High attention to detail and accuracy
• Strong organizational and time-management skills
• Ability to handle sensitive financial information with discretion
• Proficiency with email, spreadsheets, and office software (experience with accounting or CRM systems a plus)

Skills & Competencies

• Professional and confident phone presence
• Ability to prioritize and manage multiple tasks
• Problem-solving mindset
• Reliable, consistent follow-through
• Customer-service oriented with a firm but respectful approach to collections

Job type: temporary, part-time position for 3 months with possibility for extension

Schedule: Monday through Friday between the hours of 8AM and 5PM.

Bilingual (English and Spanish) preferred but not required

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